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Customer Service for Small Business
Quality Service
Capturing Every Lead
We Specialize in You
Your Branding
We understand representing your business is paramount to your brand. We always answer as your business, and respond as such as well, building your brand authority.
Your Procedures
Even though we'll be at the helm, you'll still be the captain. We follow your business procedures to ensure your Business runs how it's meant to be ran.
Your Systems
We have extensive experience with dozens of systems for small businesses. If we don't know yours, we'll dedicate our own time to learning it, so it runs smooth.
Industries
Medical & Counseling
A quality Virtual Receptionist is vital for your Patients. Bring on a suite of Receptionists today.
Real Estate Services
Photographers & Agencies benefit by capturing every lead with our Virtual Receptionists.
Home Services
Dirty works makes for dirty hands. Keep your phone clean with Virtual Receptionists.
How we get it done
Proven Technology
The tech that helps RingWave run is what keeps your business humming along, so you can focus on your goals.
Integration
Every call, text, email, and webchat your business gets comes our way. We step in an manage the process from A to Z as your very own customer service team.
Accurate Reporting
We keep you in the loop, providing transcripts and reports for each completed interaction.
Award Winning Systems
Utilizing industry leading VoIP systems, we can handle your customer inquiries by call routing, call waiting/hold, warm transfers, call transcription, and more for optimal resolution times.
Omni-Channel Ticketing
Our team uses an all-in-one platform where everything from your business goes to ours. From emails & texts to socials & review notifications. Whatever method your leads contact you, we can cover it.
Integrated Webchat
Through our embedded webchat, we capture every conversation, and route every lead where they need to go, your calendar. Simply ask us for the code, and provide it to your domain manager to add directly to your site.
Scheduling Applications
Paired with our other systems, you only need to provide us the ability to schedule on your behalf. We know how to dispatch & manage a calendar for optimal appointment scheduling.
Your Business
Customer Service
Your Clients
You!
Who we are
Our Team
At RingWave, we believe that first impressions are everything. As a leading receptionist service, we provide friendly, diverse, and knowledgeable agents from both the US Based and Global sources.
Our Mission
We believe in Purpose over Profit. That there's more to life than just money. When you support our services, you support the welfare of pets in needs. We promise to donate 10% of all proceeds to shelters local to our business, right here in Michigan.
We prioritize US staffing. We are committed to providing you with superior reception services to ensure that your clients receive the best possible service.
U.S. Staffing
Our leaders come from a Union background. So we treat our team with the utmost respect and fair pay. We adhere to a code of ethics, ensuring our team is treated fairly.
Fair Practices
We believe in purpose over profit. That's why we donate 10% of our proceeds to local humane societies. By supporting us, you support the care of animals in need.
Giving Back
Respond to All Leads
Missed Calls mean Missed Opportunities. Don't miss out on the next lead who comes ringing.
Grow your Pipeline
By capturing every interested Lead the first time, we increase your pipeline.
Save Money
Our services can save upwards of 80% when compared to Full Time staffing for your business.
What we do for your Business
Our Services
WHAT OUR CLIENTS SAY
Seeking quality Real Estate Media near Indianapolis, IN ?
Working with RingWave has been such a blessing to our team! They have consistently demonstrated exceptional professionalism and efficiency, making every client interaction smooth and positive.
We’ve seen a significant improvement in response times and overall client satisfaction, and the attention to detail and personalized service they provide truly sets them apart. RingWave’s proactive approach has alleviated much of our workload, allowing us to focus more on delivering stunning real estate photography.
We highly recommend RingWave to any business looking to enhance their customer service experience.
-Kristianna Iliff, The Home Aesthetic
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WHAT CLIENTS SAY
Seeking quality Real Estate Media near Albany, NY?
"Before hiring RingWave to handle my content delivery, I was quite simply drowning. The decision to hire RingWave brought me back to the surface, eliminated my burnout, freed up a significant amount of my time, and ultimately, has allowed me to thrive again!
My quality of life has improved drastically, and I'm now focused on growth and what I love doing again! They are extremely attentive to your needs and quite simply gets things done, and timely. I think what impresses me the most about them is their patience and willingness to understand and LEARN your specific needs.
As a business owner of a premium real estate media company, I have very high standards for my media that I expect to deliver on consistently, and on-time for my clients, and to put those quality and service standards in the hands of someone else is a monumental and daunting task - But the experience I've had with RingWave has allowed me to feel extremely comfortable doing just that. With the level of detail and service that this team provides, I know my clients are in good hands, and will be kept happy."
-Aaron Kinberg, 10 One Productions
